This is the best support team I’ve had the pleasure of working with. I’m usually a stressed entrepreneur, and to have 24/7 support especially after hours and on the weekends is just incredible. They’re very…
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This is the best support team I’ve had the pleasure of working with. I’m usually a stressed entrepreneur, and to have 24/7 support especially after hours and on the weekends is just incredible. They’re very fast in responsiveness, thorough and have been able to handle every request even last minute ( a few hours before chargeback deadline ). So far they’ve won 3 out of 5 chargeback disputes and taken a huge load of my back. Super worth it.
Chargeflow is pretty hands-off. We set it and go. It handles the rest.
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Chargeflow Is Hands-Off: Set It and Go
What they liked
Chargeflow is pretty hands-off. We set it and go. It handles the rest.
What could improve
Pretty happy with everything so far - nothing comes to mind
Problems solved and benefits
Chargeflow saves us a significant amount of time by automatically pulling together the necessary documentation and submitting chargeback responses. This reduces manual work, streamlines the dispute process, and helps us recover revenue more efficiently.
What is most helpful is the ability to proactively know with confidence who is purchasing and where they score with being a habitual or serial returner. This feature alone makes Chargeflow an exceptional…
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Chargeflow Gives Us Confident Insights Into Buyers and Returner Risk
What they liked
What is most helpful is the ability to proactively know with confidence who is purchasing and where they score with being a habitual or serial returner. This feature alone makes Chargeflow an exceptional addition to our tech stack at écoute audio.
What could improve
What I dislike about Chargeflow is that there aren’t even more features already released! There are zero downsides to using it.
Problems solved and benefits
The problems that Chargeflow solves for our business is proactively knowing who the bad actors are. Who we should ship to and who we need to verify their order. Furthermore, the ability to have a much better chance and outcome of winning baseless chargebacks where a customer never reaches out to the merchant in advance to try and solve any issue they may be having.
The platform is super easy to use, takes the stress out of handling disputes, and saves us lots of time. We love how automated everything is, and the real-time updates keep us in the loop. Additionally, their…
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The platform is super easy to use, takes the stress out of handling disputes, and saves us lots of time. We love how automated everything is, and the real-time updates keep us in the loop. Additionally, their support team is always quick to help if we need anything.
What I love most is the seamless automation. The platform integrates perfectly with our system, automatically gathering evidence and submitting comprehensive, data-driven responses to disputes without…
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Seamless Automation That Recovers Revenue Effortlessly
What they liked
What I love most is the seamless automation. The platform integrates perfectly with our system, automatically gathering evidence and submitting comprehensive, data-driven responses to disputes without requiring our team to lift a finger. It has significantly recovered revenue that would have otherwise been lost, allowing us to focus entirely on serving our clients and growing the business.
What could improve
So far I have not seen any reason to dislike chargeflow
Problems solved and benefits
As a business owner, handling chargebacks and payment disputes used to be a massive headache and a major drain on our time. Switching to Chargeflow has completely transformed how we manage this side of our operations.
Great app. Easy to use, win rate has been high for us, and they have great customer service. Ben helped me out and answered my questions quickly and thoroughly.
We just set up our account with Chargeflow and it was an easy and seamless integration. I set up a call with Ben to walk me thru the first initial chargebacks we received and he was very helpful, guiding me…
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We just set up our account with Chargeflow and it was an easy and seamless integration. I set up a call with Ben to walk me thru the first initial chargebacks we received and he was very helpful, guiding me thru the platform and providing tips on how to optimize the software to best cater to our business needs.
Carla from Chargeflow provided exceptional support. She was incredibly responsive, patient, and genuinely took the time to understand my situation rather than giving generic answers. She made the whole process…
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Carla from Chargeflow provided exceptional support. She was incredibly responsive, patient, and genuinely took the time to understand my situation rather than giving generic answers. She made the whole process feel straightforward and kept me updated throughout.
Really impressed with the level of service. Carla is a huge credit to the Chargeflow team and easily one of the best support experiences I’ve had. Highly recommend.
Chargeflow saves my risk team an enormous amount of time and improves or win rate with the highest quality information available in our ecosystem. The UI is easy to understand and we have integrated it with…
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Chargeflow Saves Us Time with High-Quality Data and a Seamless SEON Integration
What they liked
Chargeflow saves my risk team an enormous amount of time and improves or win rate with the highest quality information available in our ecosystem. The UI is easy to understand and we have integrated it with SEON - which is an excellent seamless integration.
What could improve
I honestly don't have any significant dislikes about the Chargeflow product. It is relatively easy to deploy and quick to deploy. It does not takes multiple weeks as long as you are ready to begin using it. Pricing is competitive and we are finding it to be of substantial value.
Problems solved and benefits
Chargeflow is automating our entire chargeback flow - and the biggest single benefit in terms of time is gathering all of the relevant evidence in an automated fashion... which means we get the right information to present and it was automated - so we have a high win rate and confidence we are providing the right information.
Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth.
The…
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Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth.
The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback management.
Chargeflow's UI is exceptional, highly intuitive, customer service is responsive and phenomenal. We were manually managing Chargebacks prior and the difference is enormous. Having an automated solution with an…
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Phenomenal tool that has saved us time and money
What they liked
Chargeflow's UI is exceptional, highly intuitive, customer service is responsive and phenomenal. We were manually managing Chargebacks prior and the difference is enormous. Having an automated solution with an easy-to-navigate portal is a gamechanger.
What could improve
There is nothing I dislike about Chargeflow!
Problems solved and benefits
We are a subscription business so naturally this comes with unwaranted chargebacks. Chargeflow helps us contest unwaranted or fraudulent chargebacks. This saves us a ton of time and revenue, plus maintains a healthy ranking with Shopify.
It automatically pulls customer details and updates from communications to create your case.
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Automatically Pulls Customer Details to Build Cases Effortlessly
What they liked
It automatically pulls customer details and updates from communications to create your case.
What could improve
it does not allow to submit the case before due date
Problems solved and benefits
it helps create the chargeback rebuttal letters by taking into consideration all the aspects. this makes easy and faster to dispute the chagrebacks against fraudulent cases.
So far so good. Onboarding was easy and intuitive. I scheduled a support call to make sure I had done everything correctly, and am happy that I did - Juda helped me to add several more integrations!
No new…
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So far so good. Onboarding was easy and intuitive. I scheduled a support call to make sure I had done everything correctly, and am happy that I did - Juda helped me to add several more integrations!
No new chargebacks yet, so we'll see how things go in the future
The fully automated dispute response system. It scans my connected platforms for evidence, generates personalized response templates using AI, and submits everything automatically. This alone saved me 20+…
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Sispute resolution, not my problem
What they liked
The fully automated dispute response system. It scans my connected platforms for evidence, generates personalized response templates using AI, and submits everything automatically. This alone saved me 20+ hours monthly.
What could improve
There is Nothing not to like about chargeflow
Problems solved and benefits
Chargeflow completely transformed how I handle chargebacks. Before using it, I was spending hours manually fighting disputes with little success. Now everything automates—my payment processor data pulls in automatically and response packages build without any manual work from my team
It was very easy to integrate (literally 1 click), and after it pulled the data — gave very useful and user-friendly stats and insights about all the alerts and disputes. And of course pre-chargeback alerts…
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One-Click Integration with Valuable Insights—and Pre-Chargeback Alerts That Work
What they liked
It was very easy to integrate (literally 1 click), and after it pulled the data — gave very useful and user-friendly stats and insights about all the alerts and disputes. And of course pre-chargeback alerts are useful and actually work!
What could improve
so far so good, didn't have any problems!
Problems solved and benefits
monitoring chargebacks and disputes, reducing the risk metrics
What I like best about Chargeflow is how it automates the chargeback and dispute process, saving a significant amount of time and reducing manual work. The platform is easy to use, provides clear visibility…
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Great Chargeback Automation Tool Chargeflow saves us time by automatically handling chargebacks.
What they liked
What I like best about Chargeflow is how it automates the chargeback and dispute process, saving a significant amount of time and reducing manual work. The platform is easy to use, provides clear visibility into dispute statuses, and helps improve recovery rates. The most helpful aspect is the hands-off automation combined with detailed reporting, which allows me to focus on growing my business instead of managing chargebacks. Overall, Chargeflow helps streamline operations, recover revenue, and reduce the stress associated with payment disputes.
What could improve
Overall, my experience with Chargeflow has been positive. If I had to mention a downside, it would be that there is sometimes limited control over the dispute process because much of it is automated. Additionally, businesses with very specific dispute-handling preferences may want more customization options and deeper insights into certain cases. However, these are relatively minor concerns compared to the time and effort the platform saves.
Problems solved and benefits
Chargeflow helps solve the challenge of managing chargebacks and payment disputes efficiently. Before using it, handling disputes manually was time-consuming and often resulted in lost revenue due to missed deadlines or insufficient evidence. By automating the dispute process, Chargeflow saves valuable time, increases chargeback recovery rates, and reduces operational workload. This allows me to focus more on growing my business while improving cash flow and protecting revenue that might otherwise be lost.
The biggest thing for me is how hands-off it is. Once everything is connected, it basically runs on autopilot. I don’t have to sit there gathering evidence or going back and forth with banks anymore—it takes…
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Autopilot Chargeback Management, but the 20–25% Recovery Fee Adds Up
What they liked
The biggest thing for me is how hands-off it is. Once everything is connected, it basically runs on autopilot. I don’t have to sit there gathering evidence or going back and forth with banks anymore—it takes care of the entire chargeback process from start to finish. That alone saves me a ton of time, especially when I’m already busy running the business.
What could improve
One of my biggest concerns is the pricing cut. Even though it’s “no win, no fee,” they can take around 25% of recovered chargebacks, and that adds up fast—especially if you handle a lot of volume. Some users also feel this percentage is on the higher end compared to competitors.
Problems solved and benefits
The main problem is that handling chargebacks manually is a mess. You have to gather receipts, shipping proof, customer messages, and submit everything correctly before a deadline. It’s easy to make mistakes, miss deadlines, or just lose cases because the evidence isn’t strong enough. On top of that, it eats up hours every week and pulls your focus away from actually growing your business.
Chargeflow offers a lot for my business and really helps me keep up with more than I can handle on my own. It also gives me much more insight, which makes a big difference. Overall, it’s a great…
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Chargeflow Delivers Valuable Insights and Support for My Business
What they liked
Chargeflow offers a lot for my business and really helps me keep up with more than I can handle on my own. It also gives me much more insight, which makes a big difference. Overall, it’s a great service/product for any business.
What could improve
I don’t believe there is an app, and that’s the only thing I dislike. Other than that, it’s great.
Problems solved and benefits
They handle information on disputes, including the win rate for each one, and they help with chargeback services while keeping up with all of it. They also help prevent chargebacks that could hurt you, and they’re built with smart features to solve a lot of issues like that along the way.
simple, super easy way to have chargebacks handled well and effectively with minimal internal effort
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Simple, Effective Chargeback Handling with Minimal Effort
What they liked
simple, super easy way to have chargebacks handled well and effectively with minimal internal effort
What could improve
nothing really, it's overall a great service
Problems solved and benefits
Chargebacks are a pain, and often are fraudulent. But it can be difficult to "win" a chargeback, even when it should obviously be awarded in our favor. Chargeflow helps give us the best chance to win these chargebacks and mitigate lost revenue due to fraud.
What I like most about Chargeflow is how fully automated the chargeback process is. It saves a huge amount of time and removes the stress of manually handling disputes. The platform is very user-friendly, and…
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Chargeflow’s Fully Automated, Hands-Off Chargeback Recovery Saves Time
What they liked
What I like most about Chargeflow is how fully automated the chargeback process is. It saves a huge amount of time and removes the stress of manually handling disputes. The platform is very user-friendly, and the success-based pricing model means you only pay when they actually recover funds. Their system feels reliable and hands-off, which is exactly what you want when dealing with chargebacks.
What could improve
One downside is that you have limited control over the dispute process since everything is automated. For users who prefer a more hands-on approach or detailed customization, this might feel a bit restrictive. Also, insights into the exact reasoning behind some dispute decisions could be more transparent.
Problems solved and benefits
Chargeflow solves the time-consuming and complex problem of managing chargebacks. Instead of spending hours gathering evidence and responding to disputes, the platform handles everything automatically. This has helped reduce workload, recover lost revenue, and improve overall efficiency. It allows me to focus more on growing the business rather than dealing with operational headaches.
It is very easy to install and does what it is supposed to. It files very robust and complete cases in our favor to try and win against chargebacks, which plague the e-commerce industry. It saves us time for…
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Robust Chargeback Case Filings on Autopilot
What they liked
It is very easy to install and does what it is supposed to. It files very robust and complete cases in our favor to try and win against chargebacks, which plague the e-commerce industry. It saves us time for not having to manually put these claims together ourselves, and we don't have to pay unless they win the chargebacks.
What could improve
We haven't seen a huge uptick in our win percentage. We still lose about 70% of our claims, which isn't necessarily Chargeflow's fault, chargebacks simply go in the customers' favor all too often.
Problems solved and benefits
It saves us a lot of time and headache from having to manually file chargeback documents ourselves.
An excellent service for handling disputes. They are very precise in explaining what documents to provide, how to respond, and how to handle the situation in general. I highly recommend it to everyone.
Chargeflow has been quite good so far. We have been using this for a while now, and the journey has been wonderful. They are the best.
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Wonderful Experience with Chargeflow
What they liked
Chargeflow has been quite good so far. We have been using this for a while now, and the journey has been wonderful. They are the best.
What could improve
There isn't anything about Chargeflow that we don't like yet, but it would be great if they added a support desk where we could talk to a live person over the phone at any time.
Problems solved and benefits
The alert services are nice, and that can save the payment gateway in case of disputes.
Chargeflow works on a model where they take a percentage (25%) only on chargebacks they win. Other competitors charge a small percentage per transaction (and, I believe, a minimum monthly fee), which would…
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Fair, Win-Only Pricing That Makes Chargebacks Worth Fighting
What they liked
Chargeflow works on a model where they take a percentage (25%) only on chargebacks they win. Other competitors charge a small percentage per transaction (and, I believe, a minimum monthly fee), which would really add up for a low-volume, low-chargeback business like ours.
The interface is simple and clear and their support team is also really great
What could improve
No issues so far - though we haven't actually had a chargeback yet.
Problems solved and benefits
We sell high-ticket items, so even winning back 75% of a large chargeback would still be worth it for us.
The new Prevent feature for screening customers before order fulfillment looks interesting as well. We already use NoFraud for the usual metric-based screening, but Prevent claims to look at shoppers’ habits to gauge reliability.
This is an amazing low touch way to handle your disputes. Truly, truly excellent. The best thing is that the team is responsive but you virtually never need to get them on the phone. Seriously cannot recommend…
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An Amazing Experience
What they liked
This is an amazing low touch way to handle your disputes. Truly, truly excellent. The best thing is that the team is responsive but you virtually never need to get them on the phone. Seriously cannot recommend this service more. They handle the most difficult customers to allow you to focus on your core business.
What could improve
There are no downsides. If you find a cheaper service, fine. But these guys truly handle everything end to end
It's very useful for my store; I'm able to minimize chargebacks and get a better view of the issues so I can resolve them before they lead to a chargeback.
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Minimizes Chargebacks and Gives Clear Visibility Into Issues
What they liked
It's very useful for my store; I'm able to minimize chargebacks and get a better view of the issues so I can resolve them before they lead to a chargeback.
What could improve
So far, I’m really liking it and don’t have much to complain about, since I’ve only been using it for a short time.
But I think we should be notified when ChargeFlow generates its automatic documentation and when the chargeback process has fewer days remaining, because with a chargeback open for many days, there isn’t much we can do right at
Problems solved and benefits
We're resolving most of our chargebacks with it, and it's been a huge help; the information is very comprehensive and the integration is excellent
What I like most about Chargeflow is how they handle the actual responses to chargebacks. Everything they send out looks really clean and professional, and they include all the details and evidence without me…
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Winning Chargebacks Without the Stress
What they liked
What I like most about Chargeflow is how they handle the actual responses to chargebacks. Everything they send out looks really clean and professional, and they include all the details and evidence without me having to worry about it.
I also like that I don’t really have to do anything. It just runs in the background and takes care of it, which makes things a lot easier on my end. It’s honestly just nice not having to deal with chargebacks anymore.
What could improve
Honestly, there’s not much I dislike about Chargeflow. If I had to say something, it would just be that you don’t really get super hands-on control over each dispute since it’s mostly automated. But at the same time, that’s kind of the whole point and why it works so well.
Other than that, it’s been pretty solid for me and has done what I needed it to do.
Problems solved and benefits
Chargeflow mainly solved the issue of dealing with fraud chargebacks for me. Before, I had to handle everything manually and it was honestly a mess and really stressful—I was spending a lot of time on it and still losing most of the cases. Now it’s pretty much handled for me, and I’ve actually been winning more disputes instead of just losing that money.
It’s helped a lot because I don’t have to stress over chargebacks anymore, and I’m able to recover revenue I would’ve lost before. It also saves me a ton of time, so I can focus on running the business instead of going back and forth with disputes.
I had an outstanding experience working with Jason. From the start, he was incredibly responsive and made sure I fully understood what was needed to resolve my account issue. His patience and clarity were…
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I had an outstanding experience working with Jason. From the start, he was incredibly responsive and made sure I fully understood what was needed to resolve my account issue. His patience and clarity were refreshing, and his level of service was truly exceptional. I couldn't have asked for better support!
I love the performance in that it runs completely in the background. Once you turn it on, it just does the work for you, so you don’t have to think about it at all. Because it's fully integrated, it just…
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Charge Flow Delivers Hands-Off Performance, Seamless Integration, and Strong ROI
What they liked
I love the performance in that it runs completely in the background. Once you turn it on, it just does the work for you, so you don’t have to think about it at all. Because it's fully integrated, it just works. I also like that the onboarding process given by the support team was very efficient. The best of it all is the ROI because it just avoids a lot of missed revenue and potential problems with the payment processing companies
What could improve
There is no real downside of using Charge Flow, but I think the UI could be a little bit more intuitive to navigate
Problems solved and benefits
It solves the fact that we don't have to have an internal team reviewing these disputed charges and that we maximize the return on investments for all of the customers we've served. It also reduces the risk of the company going above the minimum level of disputes with payment processors.
It saves me a ton of time. The process is mostly hands-off, and it works the way I need it to. I barely have to do anything, and it still generates all the required documents for me.
it was very easy to…
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Saved me tons of time on Stripe chargebacks
What they liked
It saves me a ton of time. The process is mostly hands-off, and it works the way I need it to. I barely have to do anything, and it still generates all the required documents for me.
it was very easy to integrate, i use frequently and the support is great
What could improve
At times it feels a bit pricey, especially in slower months, but overall it still saves me a lot of time.
Problems solved and benefits
Chargeflow takes care of Stripe chargebacks and disputes for me, which saves a lot of time and helps me recover revenue I would’ve otherwise lost.
Chargeflow is amazing! I received a chargeback from someone who tried to scam me. I am so thankful I had Chargeback. I contacted them immediately through their chat and Jason helped me quickly. He was very…
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Chargeflow is amazing! I received a chargeback from someone who tried to scam me. I am so thankful I had Chargeback. I contacted them immediately through their chat and Jason helped me quickly. He was very reassuring and told me everything I needed to do. Follow up and communication was prompt and efficient. Hoping this appeal turns out in my favor. :)
At our consulting firm, Chargeflow has automated many tasks that were previously done manually. The dashboard provides a clear view of active cases, making it easy to track progress. Responses are now managed…
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Chargeflow Automates Tasks and Streamlines Chargeback Management
What they liked
At our consulting firm, Chargeflow has automated many tasks that were previously done manually. The dashboard provides a clear view of active cases, making it easy to track progress. Responses are now managed more quickly and with less effort. Chargebacks are processed efficiently thanks to Chargeflow.
What could improve
Certain payment configurations require manual intervention.
Problems solved and benefits
Chargebacks are no longer a bottleneck for us, and we’re able to recover revenue with greater efficiency. Our finance workflows have become noticeably smoother as a result.
The automated evidence generation was much more effective than what our team could create manually, and the template adapts to the merchant data, which boosts our confidence in every dispute.
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Automated Evidence Generation That Boosts Confidence in Every Dispute
What they liked
The automated evidence generation was much more effective than what our team could create manually, and the template adapts to the merchant data, which boosts our confidence in every dispute.
What could improve
The AI could benefit from additional training, especially when it comes to handling more specialized types of transactions.
Problems solved and benefits
It helped reduce the time between receiving a dispute and responding to it, which improved our overall workload balance.
They are exceptionally responsive to inquiries, and I'm impressed at their knowledgeability in how to handle fraudulent chargebacks. It's extremely reassuring to know that they are willing to engage with their…
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They are exceptionally responsive to inquiries, and I'm impressed at their knowledgeability in how to handle fraudulent chargebacks. It's extremely reassuring to know that they are willing to engage with their customer's questions and take the time to listen to the full story.
Great experience so far.
Chargeflow has been very helpful with account setup and explaining the chargeback process clearly. The support team is responsive and professional, and the account review gave useful…
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Great experience so far.
Chargeflow has been very helpful with account setup and explaining the chargeback process clearly. The support team is responsive and professional, and the account review gave useful insights. Looking forward to continuing using the service.
Chargeflow has been a huge time-saver for my store. Their automated dispute handling is incredibly smooth and removes all the stress of dealing with chargebacks manually.
The evidence files they generate are…
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Chargeflow has been a huge time-saver for my store. Their automated dispute handling is incredibly smooth and removes all the stress of dealing with chargebacks manually.
The evidence files they generate are professional, detailed, and always submitted on time — something that used to take me hours every week.
Their support team is extremely helpful, fast, and friendly. They really care about merchants and go the extra mile to assist.
If you’re a Shopify merchant dealing with disputes, this app is absolutely a must-have. It saves time, increases your win rate, and gives you complete peace of mind.
Chargeflow has been an essential addition to our business, it’s truly a must-have for any Shopify store that wants to protect revenue and save time dealing with chargebacks. The system works flawlessly and…
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Chargeflow has been an essential addition to our business, it’s truly a must-have for any Shopify store that wants to protect revenue and save time dealing with chargebacks. The system works flawlessly and gives peace of mind knowing everything is handled professionally.
Their customer support is exceptional. Cassie has been amazing, always available, responsive, and incredibly professional in guiding us through every step. It’s rare to find such dedicated service these days. Highly recommend Chargeflow to all merchants who value efficiency, automation, and reliable protection.
I couldn’t be happier with our experience using Chargeflow. As an eCommerce merchant, dealing with chargebacks used to drain time, energy, and revenue—but with Chargeflow we’ve turned the tables.
From day one,…
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I couldn’t be happier with our experience using Chargeflow. As an eCommerce merchant, dealing with chargebacks used to drain time, energy, and revenue—but with Chargeflow we’ve turned the tables.
From day one, the setup was seamless. Chargeflow’s team helped get us connected quickly (we’re using Shopify and Stripe) and we were up and running in virtually no time. Their one-click integration and automated workflows mean we’re no longer bogged down in tedious dispute paperwork.
Highly recommended to install for any Shopify stores. Excellent support, fast and helpful replies, and I want to highlight Jason for his support with our queries, disputes and app configurations. Most…
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Highly recommended to install for any Shopify stores. Excellent support, fast and helpful replies, and I want to highlight Jason for his support with our queries, disputes and app configurations. Most importantly, we're now winning back ridiculous chargebacks that we've unfairly lost to in the past.
I haven’t had to use Chargeflow to fight a chargeback yet, but I’m already impressed with the level of support and setup they’ve provided. Their team helped ensure everything was configured correctly from the…
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I haven’t had to use Chargeflow to fight a chargeback yet, but I’m already impressed with the level of support and setup they’ve provided. Their team helped ensure everything was configured correctly from the start, giving me confidence that I’ll be covered if and when a chargeback happens.
What I really like is knowing that their AI-powered system can handle disputes automatically, saving me from the time-consuming process of building evidence myself. It feels like a safety net for my business, one that’s proactive, scalable, and performance-based. The dashboard is clear and easy to navigate, and it’s reassuring to have the tools in place for prevention, monitoring, and recovery without needing to be hands-on.
Even though I haven’t needed to recover a chargeback yet, having Chargeflow set up gives me peace of mind and lets me focus more on growing my business.
had a stressful chargeback situation, and Chargeflow stepped in with professionalism, speed, and incredible support. Carina and the team were transparent, reassuring, and truly went the extra mile to help me…
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had a stressful chargeback situation, and Chargeflow stepped in with professionalism, speed, and incredible support. Carina and the team were transparent, reassuring, and truly went the extra mile to help me through the process. They made it so easy to submit evidence and handled everything from start to finish. It’s rare to find a service that genuinely has your back — and Chargeflow absolutely does. Highly recommend to any business owner looking for peace of mind when it comes to disputes and chargebacks!
Chargeflow has totally changed the way we deal with chargebacks. As our Shopify store grew, we were spending way too much time dealing with disputes. Since we started using Chargeflow, it's been pretty much…
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Chargeflow has totally changed the way we deal with chargebacks. As our Shopify store grew, we were spending way too much time dealing with disputes. Since we started using Chargeflow, it's been pretty much hands-off. Their customer service is also super responsive and helpful. Definitely recommend if you want to save time and stress.
The people at chargeflow are absolutely amazing to work with. They are very quick to respond, will help you with any questions that you may have and the system they use to help you win chargebacks is pretty…
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The people at chargeflow are absolutely amazing to work with. They are very quick to respond, will help you with any questions that you may have and the system they use to help you win chargebacks is pretty amazing. The best part about this system is you only get charged if you win.
As a business owner i feel that every single business needs this on their website. We all know there are lots of people in the world that are not the most honest and this helps keep them honest and keeps your profits in your pocket.
If you are on the fence about using this company, please just go for it. you will not regret it!
So far so good! Mariane made it clear that I don't get charged unless they win the case for me, in which they'll take 25%. Sounds fair to me! She's been extremely helpful and kind throughout the process,…
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So far so good! Mariane made it clear that I don't get charged unless they win the case for me, in which they'll take 25%. Sounds fair to me! She's been extremely helpful and kind throughout the process, offering to update me through email, which I prefer.
What happened:
Customer placed and order and then issued a chargeback 40 minutes later before we even got a chance to send her package. She stated that she wasn't able to receive her package. I refunded her but the chargeback sided with the customer anyway so I'm getting hit with a duplicate refund + chargeback fee of $15.
I'm looking forward to seeing how effective Chargeflow will be!
I would recommend this app to anyone that does not want to internally and manually manage disputes for their store. I continue to be impressed with the advancements and new upgrades that they are constantly…
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I would recommend this app to anyone that does not want to internally and manually manage disputes for their store. I continue to be impressed with the advancements and new upgrades that they are constantly releasing to improve dispute management. I have worked with a lost of dispute management apps and this is by far the most user friendly. Our rep, Boaz, has been so easy to work with and is always great at helping me solve any problems or answer questions that come up. I am most recently impressed with being able to see repeat offenders across all of our different MIDs, how easy Chargeflow alerts was to activate and get started to help us reduce our dispute rate, and their new integration that partners with our smaller payment gateways of TRX and Maverick. You will not be disappointed by this team and the work they do.
Love using this app.. It saved me countless hours and probably a couple thousand dollars. It's super easy to integrate with payment processors, which means it usually catches everything and I don't have to do…
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Love using this app.. It saved me countless hours and probably a couple thousand dollars. It's super easy to integrate with payment processors, which means it usually catches everything and I don't have to do much. I would definitely recommend, especially if you're drop shipping from China.
Chargeflow has been a game-changer for us!
With its no-win, no-fee model, it delivers us instant ROI while saving us valuable time.
The service has helped streamline our operations across multiple stores and…
Read full review
Chargeflow has been a game-changer for us!
With its no-win, no-fee model, it delivers us instant ROI while saving us valuable time.
The service has helped streamline our operations across multiple stores and processing platforms.
The team is always helpful and attentive, open to development feedback, with Boaz consistently on hand to assist with any questions.
Highly recommend for anyone looking to simplify chargeback management!
No brainer application - Chargeflow has incrementally added top and bottom line for our business with very low lift and time requirements from our team.
Highly recommend for any scaling e-commerce brand!
The reviews were originally posted on Shopify and G2. This website is published by Chargeflow. It features 50 selected five-star Shopify reviews and 30 selected G2 reviews rated 3.5 to 5 stars—not a complete or independent review feed. Every review links to its original listing. Read all ratings on Shopify.
This page is published by Chargeflow. The collection features 50 five-star Shopify reviews and 30 G2 reviews
rated 3.5 to 5 stars. It is a curated collection, not a complete feed or an independent ranking.
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